Technical Sales Representatives

Tasks

There are many tasks done by technical sales representatives. A few are listed below:

• compiling lists of prospective client businesses using directories and other sources
• acquiring and updating knowledge of employers' and competitors' goods and services, and market conditions
• visiting regular and prospective client businesses to establish and act on selling opportunities
• assessing customers' needs and recommending and explaining goods and services to them
• monitoring customers' changing needs and competitor activity, and reporting these developments to sales management
• quoting and negotiating prices and credit terms, and completing contracts and recording orders
• arranging delivery of goods, installation of equipment and the provision of services
• reporting to sales management on sales made and the marketability of goods and services
• following up with clients to ensure satisfaction with goods and services purchased, and resolving any problems arising
• preparing sales reports and maintaining and submitting records of business expenses incurred

Specific occupations

• Sales Representative (Industrial Products)
• Sales Representative (Medical and Pharmaceutical Products)
• Technical Sales Representative
• Sales Representative (Educational Products and Services)
• Medical Representative